Question 1

Do you have a free trial?

Accepted Answer

Yes! Click here to start now.

Question 2

How can I get a demo?

Accepted Answer

Contact us to book an appointment with one of our team members here.
Or, try a free demo of our web app here.

Question 3

Where are you located?

Accepted Answer

Our headquarter is located in Montreal, Canada but we have a presence in Europe, South Africa and Latin America. Learn more about our company here.

Question 4

Is the solution secure?

Accepted Answer

Yes, the solution is designed to be secure, with a limited number of open ports, and is Soc2 compliant.

Question 5

Does the LatenceTech solution have a low energy impact?

Accepted Answer

Yes, the solution is designed to be very light and to have a low energy impact. A detailed independent assessment of its footprint was conducted. Contact us for more details.

Question 6

Can you help me monitor my latency in real time?

Accepted Answer

Yes we can! Get more information on our solution here.

Question 7

What is the core problem LatenceTech’s solution aims to solve?

Accepted Answer

LatenceTech’s solution addresses the growing need for stable, low-latency connectivity in various industries and applications. Many new innovations, such as teleoperated vehicles, industrial robotics, and connected medical devices, require consistently low and predictable network latency to function effectively and safely. Variations in latency can render these services and equipment unusable, inefficient, or even dangerous. LatenceTech provides tools to monitor, predict, and optimize network performance, ensuring that these time-critical applications can operate reliably.

Question 8

How does LatenceTech’s solution differ from traditional network monitoring methods?

Accepted Answer

Traditional network monitoring often relies on passive methods, analyzing logs and counters from network devices. LatenceTech’s approach combines both passive and active monitoring, using “QoS Agents” to send test packets through the network to simulate real-world application behavior and measure latency, throughput, and other quality metrics. These active measurements provide real-time end-to-end visibility and can detect issues before they impact users. Additionally, the solution employs AI and GenAI to analyze data, predict future latency levels, diagnose issues, and provide actionable recommendations, going beyond the capabilities of typical network monitoring systems.

Question 9

What makes LatenceTech’s solution unique?

Accepted Answer

Several factors contribute to LatenceTech’s unique position in the market:
AI-powered analytics: LatenceTech is vendor-neutral, offering advanced AI-driven analytics, anomaly detection, and predictive capabilities.
Real-time monitoring: The system delivers real-time, end-to-end observability of network performance, enabling proactive identification and resolution of issues.
Multi-protocol support: LatenceTech supports a wide variety of IP and industrial protocols, ensuring comprehensive coverage of different network and application environments.
Low network impact: The solution is designed to minimize network impact while performing active measurements, using low data volumes, and efficient algorithms, like the LIFBE for throughput.
Flexible Deployment: The 100% software based containerized solutions can be deployed on cloud, on premises, on virtual machines or even embedded directly onto network devices or CPEs
Patent pending technology: LatenceTech has patented innovations in latency measurement and prediction, providing a technological edge.

FAQ

Frequently asked questions